At Candy Reign, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website [www.candyreign.co.uk] or interact with our services.
1.
Who We Are
Candy Reign is a UK-based fashion brand specialising in hand-designed, girly aesthetic apparel and accessories. Our website is powered by Wix.com and offers secure online shopping, email updates, and social media integrations.
2.
What Information We Collect
We may collect the following types of personal information when you use our website:
-
Identity Information: Name, email address, phone number
-
Order Information: Billing and shipping addresses, payment details (processed securely via third-party providers like PayPal, Klarna, Clearpay)
-
Technical Information: IP address, browser type, device type, and browsing behaviour
-
Marketing Preferences: Subscription to newsletters or offers
3.
How We Use Your Information
We use your personal data to:
-
Process and deliver your orders
-
Contact you regarding your order or account
-
Improve our website experience and customer service
-
Send updates, offers, and promotional emails (if you opt in)
-
Ensure site security and detect fraud or misuse
4.
How We Store and Protect Your Information
Our website is hosted on Wix.com. Wix provides us with a secure online platform, and your data may be stored on secure servers behind a firewall.
We use SSL encryption, secure checkout options, and take reasonable precautions to prevent loss, misuse, or unauthorised access to your information.
5.
Sharing Your Information
We do not sell your data to third parties.
However, we may share your data with:
-
Trusted third-party payment providers (e.g. PayPal, Klarna)
-
Delivery partners (e.g. Royal Mail, Hermes)
-
Wix tools for marketing and analytics
All third parties are required to protect your information and comply with data protection laws.
6.
Cookies
Our site uses cookies to:
-
Analyse traffic and behaviour
-
Remember your cart and preferences
-
Provide a smoother shopping experience
You can manage or disable cookies through your browser settings.
7.
Your Rights (UK GDPR)
You have the right to:
-
Access the personal data we hold about you
-
Request correction or deletion of your data
-
Withdraw consent or object to data processing
-
Lodge a complaint with the UK’s Information Commissioner’s Office (ICO)
To exercise any of these rights, contact us at:
8.
Updates to This Policy
We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated effective date.
9.
Contact Us
If you have any questions about this Privacy Policy or your data, please contact:
Candy Reign
Email: candyreigntm@gmail.com
Website: www.candyreign.co.uk
United Kingdom